What our clients actually say — in their own words.
We have some of the highest client retention rates in the hosting industry. The testimonials below are from real customers — some of whom have been with GigeNET for over a decade. We haven't cherry-picked the superlatives; we've let their words speak for themselves.
Client experiences — in their own words.
"As a web agency owner, I am in charge of vendor selection. Over the years we have used ALL of the 'go to' hosting companies out there. We left all of them for various issues ranging from poor network performance, uptime issues, endless email chains for support, poor support in general. Once I discovered GigeNET I quickly realized you guys are different. Everything has been extremely top notch. If something critical happens I need a hosting company that I can simply call and immediately be on the phone with a support engineer that has the skillset to fix it. This is always the case. Most of all the other hosting companies we have worked with try their very best to pass blame off or simply figure out how not to help. Your support guys are the best. We are customers for life!"
"We have been with GigeNET for over 7 years now with 100+ servers and could not be happier! We have worked with many service providers since 1995 and GigeNET outshines them all, providing unmatched stability and uptime with quick, accurate and friendly support. They are an essential part of our operation."
"I've been in the web hosting business since 1997 and used several Data Centers in these many years. GigeNET is the one I'll be staying with for as long as we both stay in business. Just a perfect company for our needs. Very reliable and with outstanding tech support, being this a key element."
"The most important thing about working with web/internet services is SERVICE. The staff at GigeNET is the best. Easy to work with and talk to. They give you 110%. We have been working with them for over 10 years, and they have never let us down!"
"I frankly don't know much about virtual cloud machines or even why I have to have one. All I can say is that whenever I have a problem receiving or sending my email or changing around my web hosting arrangements, I call or email GigeNET support and within minutes — without fail — my problems are solved."
Join the clients who've been with us since the beginning.
Whether you're moving from a provider that's let you down or building new infrastructure from scratch — GigeNET's team will help you get set up and stay up.