This is fully managed dedicated server hosting: the machine is yours alone, and our engineers run the operating system layer on it. OS maintenance, security patching, performance monitoring, troubleshooting and free cPanel-to-cPanel migrations from your old host are our job, so your developers stay on your product instead of your servers. Add it to any dedicated server or cloud VM for $99 a month per server, or $79 on a cPanel server.
Managed hosting means different things depending on the provider. Here's exactly what GigeNET's Enterprise Server Management plan covers — and what stays in your hands.
We schedule OS updates with you, so a patch fits around your releases instead of landing in the middle of one.
Our take: if nobody on your team owns patching and monitoring, buy management. An unpatched server rarely breaks on day one. It breaks months later, usually in the middle of an incident, which is the worst time to find out nobody owned it. Stay self-managed if you already run your own monitoring and config management, if you want the box entirely to yourself, or if it mostly runs custom code we couldn't support anyway. For the longer version, read dedicated server vs managed hosting.
You have experienced sysadmins in-house
You need full, unrestricted root control at all times
You prefer to run your own monitoring stack
Our team can review your current setup and recommend based on your team size, deployment complexity, and uptime requirements. No obligation.
GigeNET’s dedicated and cloud servers support a full range of Linux distributions and Windows Server editions — including AlmaLinux, Ubuntu, and cPanel-ready configurations. Deploy the environment your stack requires, and switch OS on demand via the client portal without raising a ticket.
Management covers Linux servers, cPanel builds included, and Windows Server 2016 and 2019. Windows licensing is its own line on the order form, and our Windows dedicated servers page walks through those builds.
Every GigeNET server comes with 24/7 support access and a 2-hour hardware replacement guarantee as standard. For enterprise managed hosting, add Enterprise Server Management for $99/month per server, or $79/month when the server also has a qualifying cPanel license, and our team takes on OS patching, monitoring, troubleshooting and cPanel-to-cPanel migrations. Managed plans carry the managed (Awesome) tier of our SLA: 99.95% network availability, 1-hour hardware replacement and a 15-minute support response with priority support. Self-managed servers are on the Essential tier: 99.5%, 2 hours and 30 minutes.
cPanel handles the day-to-day interface layer (websites, email, DNS and databases) without anyone touching a command line. Pair it with Enterprise Server Management and GigeNET’s engineers handle everything underneath: OS patching, security updates, performance monitoring and the cPanel-to-cPanel move from your old host. Together they cover the full operational stack for businesses that need to run a hosting environment without a dedicated infrastructure team. If you host client sites, cPanel plus management is our managed web server setup. Our cPanel dedicated servers page has the builds, the license and the monthly totals.
Straight answers on managed dedicated hosting at GigeNET: what's covered, what it costs and how the SLA changes.
It’s a physical server that’s yours alone, with our engineers running the operating system layer for you. We patch the OS, watch load, RAID, swap and services, and troubleshoot when something breaks. You keep full access to the server, root too if you need it, and you still decide what gets deployed and when.
OS updates and security patches on demand, advanced monitoring (load, RAID, swap, services and website uptime; included with the plan, while self-managed servers pay $49/month for it as an add-on), troubleshooting and server administration, and a free cPanel account migration if you’re new to GigeNET. Malware protection, server hardening and backups are separate options on the order form, so you only add what you need.
Enterprise Server Management is $99/month per server, or $79/month if the server also has a cPanel license. That’s on top of the server itself, and a cPanel Premier Metal license (up to 100 accounts) is $49.50/month on the same form. You can add management to a new order or to a server you already run with us.
Managed plans carry the Awesome tier of our SLA: 99.95% network availability, failed hardware replaced within 1 hour, and a 15-minute support response with priority support. Self-managed servers are on the Essential tier: 99.5%, 2 hours and 30 minutes. Miss a target and you can claim a service credit on the schedule in the SLA. On high-availability setups we engineer, the High Availability (HA) Guarantee raises the availability target to 100%.
The hardware, the network and 24/7 support access are the same either way. Unmanaged means you run the OS: patching, monitoring beyond ping and hardware checks, and fixing whatever breaks. Advanced Monitoring is a $49/month add-on on an unmanaged server. Managed hands that layer to our engineers, includes Advanced Monitoring and moves the server to the faster SLA tier.
Linux, including cPanel servers, and Windows Server 2016 and 2019. Windows Server 2016 or 2019 Standard adds $50/month for the license on the order form. Planning to run something else? Ask us before you order and we’ll tell you straight whether we can manage it.
Our SLA lists what we guarantee a fix for, including cPanel/WHM, Plesk, DirectAdmin, Webmin, Apache, IIS, LiteSpeed, MySQL, PHP, and the CSF, APF and iptables firewalls. We’ll still dig into problems with other public software, but we can’t promise a resolution there. Custom code your team wrote stays yours to maintain unless we’ve agreed a custom contract.
Yes, and we’d rather say it up front. Our SLA’s general rule is up to two hours of support per server per month. Bigger jobs, like security audits or load balancing, are available as paid work. Moving from another host? We help with the move. On larger deployments it’s often included; smaller jobs are quoted up front.
Not by default. IPMI sits on a private management network, so the out-of-band console isn’t exposed on a public IP. That’s the same whether the server is managed or self-managed.
In-stock builds are delivered the same or next day, and custom builds within a week. Pick a build from our dedicated servers range, then choose Enterprise Server Management in the Management step of the order form, so it’s part of the same order.
For most small teams, yes: it covers the whole server job. Fully managed here means our engineers run the OS layer plus the software our SLA lists, including cPanel/WHM, Plesk, Apache, MySQL, PHP and the common firewalls, and they patch, monitor and troubleshoot it for you. Two limits to know: the SLA’s guideline is up to two hours of support per server per month, and custom code your team wrote stays yours to maintain.
Yes. If you’re moving from another host and both ends run cPanel, you get a free cPanel-to-cPanel migration. Moving from something else? We help with the move. On larger deployments it’s often included; smaller jobs are quoted up front. Tell us the source server, how much data there is and your downtime window on the quote form.
We’re SOC 2 Type II certified. Customers building HIPAA or PCI environments run them on our servers under their own compliance program. Management covers the OS layer; your compliance program covers the rest, from access policies to audit evidence.
Whether you're starting fresh with a managed dedicated server or adding management to an existing GigeNET server, our team will get the environment set up and keep it running — so you don't have to think about it.