As a web agency owner, I am in charge of vendor selection. Over the years we have used ALL of the “go to” hosting companies out there. We left all of them for various issues ranging from poor network performance, uptime issues, endless email chain for support, poor support in general, etc. Once I discovered Gigenet I quickly realized you guys are different. Everything has been extremely top notch. The network, support, uptime, everything. If something critical happens I need a hosting company that I can simply call and immediately be on the phone with a support engineer that has the skillset to fix it. This is always the case. Most of all the other hosting companies we have worked with try their very best to pass blame off or simply figure out how not to help. Your support guys are the best. I always rave about you to my colleagues. We are customers for life!