Channel / Agent – Partner Program
Partner with GigeNET and take your business to the next level!
GigeNET’s Hosting Reseller Partner Program was developed to provide access to discounted services, premium support, and sales & marketing tools for businesses that wish to offer services to their clients directly without all of the infrastructure and operating costs involved with operating their own datacenter.
One of the key benefits of being a Preferred Service Partner is receiving access to heavily discounted pricing on GigeNET’s services. In addition to getting free setup on everything, resellers obtain monthly recurring discounts of up to 20% off the retail website pricing. On top of that, GigeNET sends out specific, re-seller only deals that you can promote on your website or to your clients as a special offer, ideal for keeping your offers “fresh” and promoting sales.
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We Are Part of Your Team
As a Preferred Service Partner, you will be assigned to a Partner Program Manager that will provide you with all of the tools you need to succeed in selling our products. Whether you need help writing a proposal or custom quote for your client, or need a technical engineer from our team to represent you in a meeting with your client to help you close the deal, we are here to help.
We understand that it is important for you to be able to provide fast resolutions to any support issues that your clients have. As their direct line of contact, you will provide all Level 1 technical support to your customers; however, any issues that you and your support team cannot resolve can be submitted to our support engineers for immediate assistance and resolution. Resellers receive automatic ticket escalation; your issues will be immediately escalated to “critical” status and our top engineers will review and respond, bypassing Gigenet’s own internal team to ensure you have a resolution right away — to even the most complicated issues.
Requirements to join the Gigenet Partner Program:
- Provide verifiable business contact information and websites.
- Provide first level technical support to your clients.
- Provide billing and accounting to your clients.
- Responsible receiving and resolving all abuse complaints. (SPAM, DMCA, etc.)
- Must be a current GigeNET customer with at least 5 servers at regular price.
If you meet the criteria to apply, please speak with our Sales team. They will walk you through all the steps needed to ensure that you qualify, and send you more of the documentation for applying. Once you are accepted into GigeNET’s Reseller Program, we will schedule a kick off meeting to introduce you to your dedicated account specialist, one of our support team, and get you acquainted with all of our servers and provide you with media on how to sell hosting products.